Q: What does the web site migration service involve? Will my website be safe?
A: The web site migration service provided by Savant Hosting is completely free of cost and consists of transferring all your web files, databases and emails from your present web hosting provider to your new web hosting account with us. We’ll also revise all the configuration settings needed for your web sites to be completely operational on our advanced cloud hosting platform.Our techs are completely capable of transferring any sort of web site. With years of practical experience behind their backs, they are well–versed in the inner workings of our web hosting platform, our Control Panel as well as all other commonly used Control Panels. For them, transferring a custom application with a lot of custom libraries is as easy as transferring a simple WordPress weblog.
Q: How long will it take for my site to be migrated to your platform?
A: There are many factors to think about – the overall number of files, the size of the database, the complexity of the site itself and the current workload of our website migration experts, etc. Yet, we do our best to carry out all web site migrations in a 48–hour window. Smaller web sites are migrated faster – typically in under 24 hours.
Q: What details will I need to provide to your Website Migration Department?
A: We do not request any personal data. We’ll require, though, the login info for your old hosting account along with the name of the web site that you want to move.
Q: The login details for my hosting account are sensitive. How can I trust you?
Q: Will my website be unavailable during the transfer?
A: While we transfer your site, it will be available both in your hosting account with us and in your account with your former hosting provider. Once the migration is done, we’ll ensure that everything is working properly and that the integrity of your content is not compromised before notifying you that the transfer is over. After that, we’ll explain to you how to move the domain over to your web hosting account with us and how to update your DNS records.
Q: Will my current web hosting provider need to provide any information/assistance?
A: While we transfer your web content, your hosting provider will not be aware of the migration at all. We will never contact them in any way.
Q: Does it make any difference what platform my present hosting provider is using?
A: We support all Linux–based web hosting platforms. In essence, if we can gain access to your Control Panel, we’ll be able to transfer your site.The only platforms that we do not support are closed–source web site creation platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.