Extensive Online Documentation in Cloud Web Hosting
If you have purchased your first cloud web hosting plan through our company or have migrated your site over to us, you will get familiar with our services and our in-house built Hepsia Control Panel before you know it due to the fact that we have compiled an elaborate knowledge base where you can find all the information that you’ll ever need – both general info with regard to the web hosting service as a whole and more specific info about the separate features that you can use and the problems that you may bump into. The articles themselves are available in 2 places. The whole article list is accessible through the Control Panel’s Help section. You can read articles that are dedicated to the different functions in every section of the Control Panel too. You can get to know how to do pretty much everything, from creating an .htaccess file to managing a mailing list, and all the articles include comprehensive guidelines, so you’ll never get disoriented on account of an unclear text. Of course, if you run into a more specific problem and you do not find an adequate solution in our knowledge base, you can contact our help desk support staff members 24/7.
Extensive Online Documentation in Semi-dedicated Servers
The Help section of the Hepsia Control Panel, which is included in our semi-dedicated hosting plans, will allow you to access the thorough online support documentation that we have prepared for you. The articles themselves feature general info about our web hosting services, instructive manuals about the different functions that you can make use of, along with troubleshooting guidelines that can help you resolve common issues that you may encounter. The topics that we have covered include basically everything, from easy things such as how to host a brand new domain name in the account, to more complex ones such as which SSH commands can be executed on the servers. Relevant articles about the features of a certain Control Panel section will always be available on the right side of the page that you’re on, while the whole article archive is accessible through the all-encompassing Help section.