When you acquire your own web server, you will have more liberty as to what you could install and run when compared to a shared web hosting account. With a shared service, you have access only to your own account, thus you're not able to install server-side software. Even though this is not a concern for most script-driven apps, there are a few which have particular requirements and need specific software to be present on the server either for some additional functionality or for them to work at all. In the event that you have practical experience, you will not have any difficulties to run the machine, but if you don't, you may simply not have the knowledge to manage everything and use the script applications which you want. If that is the case, you'll be able to use our Installation & Troubleshooting upgrade, and so our system administrators can setup everything for you and assist you with any issues that you might face.

Installation and Troubleshooting in VPS Servers

The upgrade includes 1 hour of custom work on your web server, so if you get any one of our VPS servers packages, you'll be able to take advantage of this service and have our admins do various tasks that you can't perform yourself or you have no time. They'll install and set up any piece of third-party software for you in the event that the installation is challenging or they can troubleshoot any program that does not operate efficiently for some reason. You could add the upgrade to your plan as many times as you wish depending on the time needed for a particular task and its complexity. Any remaining time shall remain available in your account for the future and you shall be able to see how many minutes are left within your billing Control Panel. Our Managed Services upgrade comes with half an hour of custom work on your hosting server too, but if you require more than that, you may always add the Installation & Troubleshooting upgrade with a few mouse clicks through the billing area.

Installation and Troubleshooting in Dedicated Servers

The upgrade is available with all of our Linux dedicated web hosting plans and as long as you add it, our expert administrators will be able to help you with everything on your machine. This includes installing any third-party software which you might want to use on the server and troubleshooting any script which functions inadequately or doesn't run at all. Our upgrade features 60 minutes of work and in the event that a specific task isn't very time-consuming, we will add the remaining time to your account. You'll be able to check out how many minutes are left in your billing CP and use them when you require support again. The Installation & Troubleshooting upgrade can be purchased at any moment, so in the event that you need something to be set up in the very beginning, you can add it to your order during the sign up procedure, while if you need assistance later on, you'll be able to add it from the hosting server billing area. 30 minutes of custom work are included in our Managed Services pack too, but just in case you need additional work to be done on the hosting server, the Installation & Troubleshooting upgrade shall be a guarantee that your applications shall be installed and set up in the very best feasible way.