A 99.9% Server Uptime
We’ve set up our cloud web hosting system using dependable hardware and heavily customized software. Our admins have installed a tweaked version of Security–Enhanced Linux on each of our web hosting servers in order to guarantee optimal protection and stability. We have installed a number of denial–of–service prevention appliances combined with very powerful firewalls to make sure our internal network is impenetrable and secure.
Our Linux cloud web hosting plans plans include a 99.9% server uptime guarantee. And irrespective of which datacenter you select, our uptime guarantee stays unchanged.
A 99.9% Network Uptime
Other than our cloud hosting system, we have also set up our own internal network in each one of our datacenters. Everything is based on high–end hardware delivered by Juniper. Also, on every single router, we’ve set up a firewall with a sophisticated set of rules to successfully sift all shady requests.
As a result, in each of our data centers – in our USA datacenter, in our United Kingdom datacenter, in our FI datacenter, in our Eastern Europe datacenter and in our AU datacenter, you will enjoy a 99.9% network uptime guarantee. And this uptime guarantee is available with all web hosting solutions in each datacenter.
A 30–Day Money–Back Guarantee
Just like with any other service, when it’s your hard–earned cash on the line, you can’t feel really safe. Because of this, with all our cloud hosting packages our company offers a 30–day money–back guarantee. In case you do not feel content with our hosting service or in case you need to get a more powerful hosting solution, like a VPS servers or even a Linux dedicated web hosting plans – you will receive your money back in full, with no secret costs or return charges.
24/7 Technical Support
If you happen to manage a hosting firm, your tech support engineers are of supreme importance. For this reason, we’ve mindfully gathered a highly practiced group of technical support engineers, each with many years of experience behind his back. Thanks to them, we offer 24x7 support with all our web hosting packages.
And not only that, we offer a 1–hour response time guarantee. All help requests are replied to within an hour and our average ticket response time is well under twenty minutes!