Customer Support Channels
A 1–hour Response Guarantee
Our customer help team is qualified to immediately address all Linux cloud web hosting plans users’ inquiries and assistance questions. Through our ticketing system, you will be able to post your inquiry and a support team fellow member will, no doubt go back to you in only maximum an hour. In actual fact, practice has shown us that the regular reaction time period is Twenty or so minutes.
A Top–quality Support Service
You’re able to email us 24x7x365 with any concern you might have related to our products. Now we have specialists available constantly to give you support anytime necessary. You may use the ticket system or post an email whenever you want, or you can pick up the telephone or make use of the live chat within business hours.
An Intuitive Help Section
We have included an in depth practical knowledge base into the Control Panel as a way to get handy step–by–step guidance anytime. Each area of the Control Panel has its own contextual support area having a variety of how–to posts. We have also made video clips to provide you with a better idea of exactly how to conduct any given procedure.