Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Section

  • In the Site Control Panel you will find an in–depth Help Center section featuring many instructional articles and commonly asked questions. They are answered by our support team of skillful technicians. Simply fill in your question and our intelligent platform will give you the most appropriate answer.

  • Top quality support service
  • Educational Video Clips

  • We have prepared a selection of educational video tutorials that visually demonstrate how to handle a typical issue associated with your Linux cloud web hosting plans account. You can find the tutorial video clips in the Help section.

  • Intuitive help center
  • A 60–Minute Ticket Response Time Guarantee

  • We back up all our semi–dedicated servers with a 24x7 customer support service and a one–hour support ticket response guarantee. Our trained technicians will be at your disposal 24x7 to answer your queries and to sort out any issue that you might possibly run into. Simply open a technical support ticket from the Help section and we’ll respond back to you immediately.