Support and Help Channels

  • 1 hour ticket response time
  • A 60 minutes Inquiry Reply Warranty

  • Our team of service technicians will try their best to reply to your advice enquiries within less than 1 hour. If, however, the issue you have come across demands aid from our Administrators’ =Team,= we are going to forward the ticket to the technician in charge and will post a reply to notify you.

  • Top quality support service
  • Top–quality Tech Support Service

  • Our client assistance Department will be on shift for you round–the–clock to to attend to all support demand tickets that you submit. We offer customer help for the programs that are installed in advance on your server. These include our custom developed Site Control Panel, the chosen OS and the server administration panel (with respect to the VPS type).

  • Intuitive help center
  • An Informative Help Zone

  • Each section of the Site Control Panel that is provided free of cost with your VPS gives an inbuilt article base. You will find a bunch of in–depth how to articles and a range of step by step video lessons that display all the necessary website maintenance duties. You can view them by clicking on the Help or Video buttons in the top right side of each Control Panel section.